My voicemail doesn’t tell me the number, date or time the caller made the call. Can it be set up to do these things?
The voicemail section allows you to change your personal voicemail message. Until you set one, anyone getting your voicemail will hear the standard Phone.com voicemail message. It’s always a good idea to set a personal voicemail so your callers know that they reached you. Try and give them an idea of when you’ll get back to them. You have 3
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iPhoneAlley details a technique to trick the iPhone into using any custom audio file as your voicemail greeting.
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1. Open your Android’s Phone app. It usually looks like a phone receiver at the bottom of the home screen.
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You will be asked to delete your current Voicemail greeting. Click on the ‘Yes’ button that appears on the screen if you want to remove that. You can save your new recorded Voicemail greeting or can use the default recorded option. Wait and hear the new Voicemail greeting message that the instructions speak out. If you want to keep that recording as your Voicemail greeting, then save it. Or you can re-record the message to get a different greeting.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
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To record a new greeting, follow these steps: Create a new greeting by tapping Record a new greeting.
5. Change mailbox settings and greetings. Access voicemail. From the Main Menu, press 4 for Mailbox Settings. Press 3 for Greetings and follow the prompts. Set up sub-mailboxes.
You can check CDR and auto recordings on the PBX web interface. CDR (Call Detail Record) is a data record that contains various attributes of the call, such as time, duration, call status, source number, and destination number, etc.
By having the alternate greeting pre-recorded and assigned, you can change your voicemail greeting on the fly. Recorded Name: Set this option to play a recording of your name instead of a greeting. “Leave a Message” Prompt: Check this field to play the following message after your greeting: Please leave your message after the tone.
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Ken, I would suggest to contact us via chat or email providing your number so our support team can try to fix that for you. You can chat with us by using chat widget at bottom right on this page or you could email us at [email protected]
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