I have the same problem. I’ve also worked with the support line (via the chat option), and have been unsuccessful at getting it set up or enabled. “The voicemail box number is invalid…”, yet, if I call my number, I can leave a voicemail, but have no way to go in and retrieve it.
These steps are for all Devices including Windows, if voicemail is less than 30 days old. Go to My T-Mobile and log in to your account. Click My Phone or Line Details > Check Voicemail. Log into your Digits account. Click on the message to download. In the expanded menu, click Download.
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Website: https://community.verizon.com/t5/iPhone-4/How-do-I-reset-my-Voice-Mail-greeting/td-p/800694
Android phones can access voicemail by holding down the 1 key on the dial pad until the phone dials your 10-digit phone number. You will automatically connect to your mailbox and be prompted to enter your temporary password; this password is the last 4 digits of your phone number followed by the # key. Start the Google Voice app. Tap the three horizontal lines at the top left of the screen (sometimes called a hamburger menu), and then tap “Settings.” In the Voicemail section, tap “Voicemail greeting.” Tap “Record a greeting.” How do I access my voicemail? To call your voicemail on an Android phone, simply open your phone’s dial pad and hold your finger down on the “1” key. You can also call your voicemail from a different phone by calling your own number and tapping the pound key. How do you check your voicemail?
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On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
I had installed WhoApp yesterday to see how I might like it, and decided to uninstall it. WhoApp uses its own VoiceMail, so when I uninstalled it and couldn't change my greeting, I was ready to blame WhoApp! Thankfully, this thread gave me the correct solution. I just deleted all of my old voicemail messages and everything works now!
5. Go to your voicemail settings. Once you are in your voicemail system, the specific options that you have – and the keys on the dial pad that you have to press to access them – will differ slightly, depending on your telecom carrier.
Deleted voicemails can be retrieved since they are kept on your device for a set amount of time. From your Android handset try:
If your voicemail has been set up and you are unable to change your greeting through the 'Voicemail' tab, dial *86 then choose option 4 to change. From a Home screen, tap the Phone app . If an app isn't available on your Home screen, swipe left to access the App Library. Tap Voicemail then tap Greeting …
8. Disable Wi-Fi on your iPhone. Some people found success in fixing their voicemail woes when they temporarily disabled. Wi-Fi on their iPhone. Give it a go yourself.
Website: https://toolbox.iskysoft.com/iphone-recovery/reset-voicemail-password-iphone.html
6. To listen to the recording, hit Play. If you mess up and want to try again, hit Redo. Save when you're done.
3. Click on your phone, then “Scan,” if you’re prompted to confirm what type of data to scan select “Voicemails.”
Besides creating an audio file in the right format (Adaptive Multi-Rate), you also need to trick the iPhone to upload your new greeting to the AT&T servers:
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Step 1. Tap the phone app from your home screen. It’s the green icon with the white-colored phone in the middle.