The second example conveys a value for the caller's time that the first example does not. This avoidance of extraneous detail keeps the greeting focused and free of empty wording.
We have extended our weekend hours for Friday and Saturday nights, now staying open until 9pm. Please hold while we connect your call. Terms of Use Professional Voice for Phone Recordings Payment for Services Home Voice Overs - Narration Voice Over Demos Small Business After Hours Voicemail Production Phone Recordings Contact � Callers can dial out of Auto Attendant or Voice Mail greetings. (Any valid system number) � Limit the number of choices you offer callers in a single menu. More that 4 or 5 choices will confuse your callers. And don't force them to wade through six menus before they reach the information they need. � Give callers an option first, followed by instructions on what key(s) to press to take action. � Instead of, for Sales press �1�, use the sales extension or sales group number this makes future changes easy. � Let callers know what keys to press to escape the Auto Attendant and reach someone �Live�. (always have this extension answered promptly) Thank you for calling (Company Name), you may dial your party�s extension at any time during this greeting, For the Sales Department dial 115, For the Accounting Department, dial 106. For the Service Department, dial 110. For all other departments or to speak with the attendant dial �0�. Or for the company directory, press 8. (No action rings the Attendant) Thank you for calling (Company Name), Our business hours are 08:00AM to 05:00PM Monday thru Friday. You may dial your party�s extension at any time during this greeting. For the company directory, press 8. Or remain on the line to leave a message (No action forwards to a general mailbox)

This is the first contact that your caller will have with your business. The Main Greeting will play automatically, usually after 1-2 rings. You want to make sure this is short and to the point. Customers do not want to hear a lengthy message here, they just want to get to the department or person they are trying to reach. Always include an option for an operator, in case your listed extensions don’t match their needs.
You select from one of the following sources to specify what callers hear when a greeting is on: Action Description Re-record This Greeting Voicemail plays a greeting that you record. System Greeting Voicemail plays a prerecorded greeting along with your recorded name (for example, "Sorry, is not available"). If you do not have a recorded name, Voicemail uses text-to-speech to read your display name instead. When a greeting is on but not recorded, Voicemail plays a prerecorded system greeting.