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“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
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JS Hello Me Community Experts in Multifamily Property Management, Apartment Investment, Apartment Marketing, Apartment Leasing, and Apartment Jobs HomeAbout Multifamily InsidersMultifamily NewsCulture and MissionContact UsMy MFIEdit ProfileInboxCommunityAll InsidersSearch InsidersEventsWebinar WednesdaysMastering MaintenanceSpeaker LineupInsiders' Choice Award WinnersWebinars On DemandSocial Multifamily ShareSpaceLinkedIn Multifamily HubDiscuss!Recent PostsPopular DiscussionsInsider BlogsMy BlogsMy Blog DashboardFile BankUpload FilesDealsResearchResident Events Listen to your Voicemail Greeting 10 years 5 months ago #6148 We all know how hard it is to answer the phone every single time it rings. The reality is, sometimes you just miss a call. Have you listened to your voicemail greeting recently? Being a marketing partner, and currently an apartment shopper, I call apartment communities just about every day. I definitely get plenty of voicemail greetings, especially if I call close to the lunch hour, that wouldn't encourage me whatsoever to call back if I were a prospect! I'm going to start working with my clients on their voicemail greetings - what do the seasoned experts out there think they should include and sound like? Are there any guidelines you would suggest? My industry mentor tells me that properties tend to take on the personality of their managers; how do we apply that belief to even the smallest things like voicemail? Colin Hagan Topic Author Posts: 10 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6149 You know, I'm not a big fan of having a voice mail message picking up for the property when the office staff is busy or not there. I think it's a good idea to consider using an answering service or perhaps a third party service that can answer questions, send info, or maybe set appointments. I can understand where a prospective rent may not be inclined to visit a community they call and do not get a live person on the phone. My company does use an answering service and the service is usually successful at getting the name, number, floor plan, and lead source when we are not able to answer. Denny Humphrey Posts: 16 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6152 This is completely personal but I CANNOT stand when I call a place and there voicemail message is longer than 30 seconds... If it's too long I'm hanging up or if someone sounds overly cheerful or bored... Chrissy Surprenant Posts: 118 Thank you received: 1 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6160 I have shopped many properties over the years. Some VM messages are good, some are less than good and some are just plain BAD!! Maybe it's just me, but if the message sends me to the property web site, I get annoyed! I was just on the web site!!Now I'm ready to talk to a real live person!! I have used call centers who answer after so many rings with good and bad results. I am not a fan of the Auto-Systems that answer and give you 20 other choices and when you make a choice, you hear another message! We have about 10 seconds or less to capture a callers attention, sound different from the competition, and make yourself sound interesting enough for them to want to leave a message. The message should be clear, quick and concise. Gerry Hunt Re:Listen to your Voicemail Greeting 10 years 5 months ago #6167 Great points Gerry and Chrissy, I agree totally. Messages should be no more than 30 seconds and even getting close to that mark is too much. Make your point, don't be sales pitch-y and then let them leave the message. For me when I hear an answering machine message I'm just waiting for the tone so I can start talking... I'm really not paying much attention to what they are saying. If voice mail messages were a closing tool we'd have a source code for them. Ha! Bill Szczytko Posts: 64 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6169 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6172 I hate the VM's that start with "press 1 if this is a maintenance emergency." If you are calling to inquire about leasing, the first thing you think is "this place needs maintenance. Danny Soule Posts: 19 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6185 Chrissy, you make me smile!! When a property has a website it should be on all advertising, flyers, and correspondence. The company paid big bucks to have the web site developed; we want to direct folks to it!! It is also a great tool to use when talking to a prospect on the phone. The leasing person can direct the prospect to the site and talk about floor plans and amenities WITH the prospect! In my opinion VM tend to be to long and boring. By the time I call the property, I just want to talk with a PERSON! I have been to the web site, and I don’t want to be directed back to it! Of course, I am also in the business and maybe just a little impatient!! Re:Listen to your Voicemail Greeting 10 years 5 months ago #6188 At least I made you smile... I'm still right though hahaha!! Sorry I had to tease you a little ;)
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8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
– Sorry, I can’t be everywhere, and sitting by the phone ready to take your call, just isn’t going to happen. The best thing to do is to leave your message and not be offended that I wasn’t able to speak with you. Thanks.
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Hi teacher I’m sorry i didn’t hear your call because the phone was in silent I’m busy now i’l call you later as possible as soon..thank you.
The invention of the smart phone changed the use and perception of telephone calls. Not only did mobile phones make home phones unnecessary for many, but the ability to send and receive text messages or emails on a smart phone made calls themselves feel unnecessary. Even in many workplaces, answering the phone is now either impossible due to nonstop time demands or discouraged by company cultures that prioritize digital communication. Whereas calls once stood out as important and sometimes fun, more people find them time-consuming and frustrating.
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Just NowThe right business voicemail greeting also helps small-business owners stay on top of every customer interaction, present a professional appearance, and stay organized. What to say in your business voicemail greeting. Your voicemail greeting needs to provide customers with important information about your business.
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I once made a voicemail message for myself with a buddy of mine. It was a standard greeting until I got to the "leave a message" part where I broke off and tried to unsuccessfully defend myself from a man with a knife. We used a watermelon for gory sounds as my buddy stabbed it close to the mic and I screamed and gargled.
The first time you log in to your new Boston University Voicemail, you will be prompted to change your pin. New pins must be a minimum of six digits and can not contain common or repeating sequences of numbers.
For many, a voicemail greeting is the first impression a customer gets for a business. You need to make sure your company’s message matches your company’s image, so putting some thought and effort into your voicemail greeting is imperative. Wondering what it takes to come up with a proper business voicemail greeting? Here are 8 keys to creating the perfect voicemail recording. Click To Tweet
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?