All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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JS Hello Me Community Experts in Multifamily Property Management, Apartment Investment, Apartment Marketing, Apartment Leasing, and Apartment Jobs HomeAbout Multifamily InsidersMultifamily NewsCulture and MissionContact UsMy MFIEdit ProfileInboxCommunityAll InsidersSearch InsidersEventsWebinar WednesdaysMastering MaintenanceSpeaker LineupInsiders' Choice Award WinnersWebinars On DemandSocial Multifamily ShareSpaceLinkedIn Multifamily HubDiscuss!Recent PostsPopular DiscussionsInsider BlogsMy BlogsMy Blog DashboardFile BankUpload FilesDealsResearchResident Events Listen to your Voicemail Greeting 10 years 5 months ago #6148 We all know how hard it is to answer the phone every single time it rings. The reality is, sometimes you just miss a call. Have you listened to your voicemail greeting recently? Being a marketing partner, and currently an apartment shopper, I call apartment communities just about every day. I definitely get plenty of voicemail greetings, especially if I call close to the lunch hour, that wouldn't encourage me whatsoever to call back if I were a prospect! I'm going to start working with my clients on their voicemail greetings - what do the seasoned experts out there think they should include and sound like? Are there any guidelines you would suggest? My industry mentor tells me that properties tend to take on the personality of their managers; how do we apply that belief to even the smallest things like voicemail? Colin Hagan Topic Author Posts: 10 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6149 You know, I'm not a big fan of having a voice mail message picking up for the property when the office staff is busy or not there. I think it's a good idea to consider using an answering service or perhaps a third party service that can answer questions, send info, or maybe set appointments. I can understand where a prospective rent may not be inclined to visit a community they call and do not get a live person on the phone. My company does use an answering service and the service is usually successful at getting the name, number, floor plan, and lead source when we are not able to answer. Denny Humphrey Posts: 16 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6152 This is completely personal but I CANNOT stand when I call a place and there voicemail message is longer than 30 seconds... If it's too long I'm hanging up or if someone sounds overly cheerful or bored... Chrissy Surprenant Posts: 118 Thank you received: 1 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6160 I have shopped many properties over the years. Some VM messages are good, some are less than good and some are just plain BAD!! Maybe it's just me, but if the message sends me to the property web site, I get annoyed! I was just on the web site!!Now I'm ready to talk to a real live person!! I have used call centers who answer after so many rings with good and bad results. I am not a fan of the Auto-Systems that answer and give you 20 other choices and when you make a choice, you hear another message! We have about 10 seconds or less to capture a callers attention, sound different from the competition, and make yourself sound interesting enough for them to want to leave a message. The message should be clear, quick and concise. Gerry Hunt Re:Listen to your Voicemail Greeting 10 years 5 months ago #6167 Great points Gerry and Chrissy, I agree totally. Messages should be no more than 30 seconds and even getting close to that mark is too much. Make your point, don't be sales pitch-y and then let them leave the message. For me when I hear an answering machine message I'm just waiting for the tone so I can start talking... I'm really not paying much attention to what they are saying. If voice mail messages were a closing tool we'd have a source code for them. Ha! Bill Szczytko Posts: 64 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6169 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6172 I hate the VM's that start with "press 1 if this is a maintenance emergency." If you are calling to inquire about leasing, the first thing you think is "this place needs maintenance. Danny Soule Posts: 19 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6185 Chrissy, you make me smile!! When a property has a website it should be on all advertising, flyers, and correspondence. The company paid big bucks to have the web site developed; we want to direct folks to it!! It is also a great tool to use when talking to a prospect on the phone. The leasing person can direct the prospect to the site and talk about floor plans and amenities WITH the prospect! In my opinion VM tend to be to long and boring. By the time I call the property, I just want to talk with a PERSON! I have been to the web site, and I don’t want to be directed back to it! Of course, I am also in the business and maybe just a little impatient!! Re:Listen to your Voicemail Greeting 10 years 5 months ago #6188 At least I made you smile... I'm still right though hahaha!! Sorry I had to tease you a little ;)
This is (NAME). I�m sorry I am unable to answer your telephone call. I am on vacation from (DATE) until (DATE) and will not be checking my messages. Leave a message at the beep and I will attend to it as soon as I return. If you require assistance in my absence please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you.
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To provide as much helpful insight to businesses as possible, we've compiled the top must-have information that should be included in your office's temporary voicemail greeting. 1. Your voicemail should be timely and relevant to the situation at hand. 2. Indicate if you’re working remotely or changing office hours temporarily. 3. Set clear, reasonable expectations for your callers about when they should expect to hear back from someone. 4. State clearly what types of matters are urgent and give examples of issues that are not. This way, patients and callers can have a good understanding of what to expect about call-backs and reduce unnecessary follow-up calls. 5. If you have made disruptions to existing appointments, you should note this, as well as how you plan to reach people to reschedule.
I am sorry I left a thumbs down bc I was looking for instructions on how to leave a ANSWERING phone message. Just how. Not high quality as you so competently did. (I strongly agree with your advice btw.) So, stupidly frustrated, I left you a thumbs-down. And now I am typing out an “I’m sorry” on this frustratingly tiny keyboard. You are good AND easy to adore. Ha.
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Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
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14. Howdy, you’ve reached [business name]. We can’t expend your name for the time being, but within the event you allow your title and quantity, the next on hand team member will return your name as rapidly as that you just can be ready to assume.
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It’s inevitable; a caller will go to voicemail eventually. When it happens, be sure to remind the caller what extension they are leaving the message at, and any pertinent information you’d like them to provide. In some cases, such as department voicemails, you might want an option for the caller to back-out and try a different extension.
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Below are some of the most common phone systems and the standard steps to follow when updating your phone system greetings for Christmas. Your team would’ve been trained on this process, but bear in mind that your system may be set up slightly differently based on your programming requirements at the time of installation.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
42. Howdy, you’ve reached [X company]. Our team is at this time out of the situation of job or helping other prospects. Flow away your title, quantity, and a short message so we can grunt your name to the upright team member after we return.
Having a professional voicemail will set the tone for your future conversation. Impress them before you even talk to them with your professional voicemail message..
Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
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We have collected 10 of the best voicemail greetings for business applications that we could find. Our goal is to demystify this tricky form of communication, which we detail at the end of this post. But first, it will be useful to go over some general suggestions to keep in mind if you plan to write a voicemail greeting for your business.
3. Top business voicemail messages examples that you can try today for your brand
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
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For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information. For example, here is mine: “Hello, you’ve reached the confidential voicemail of Dr. Barb LoFrisco, CounselorBarb, a licensed mental health counselor, licensed marriage and family therapist
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Give The Caller Instructions: Instruct the callers what topics you want them to leave voicemails for, and what topics you want them to call back for during office hours.
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The following are some ways that visual voicemail beats basic voicemail: The ability to quickly do a visual scan of your messages and find specific ones. Not having to withstand the pain of listening to unwanted or annoying message to get to what …
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2. Voxist. If you can’t handle a large number of calls, or if you’re busy and can’t answer your phone all the time, this is the visual voicemail app for you.
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Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
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2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Website: https://talkroute.com/12-fun-professional-business-voicemail-greetings/
Speaking slowly, clearly, and rhythmically while recording your greeting shows a greater level of confidence an clarity. Try to avoid conversational cadences when recording your greeting. Hi, this is Doctor Claire Rourke with the New Haven Medical Group, and I am not available to take your call. If you're a new patient, leave me a message, but if you're an old patient, please dial the hospital. Thank you. Hi, this is Doctor Claire Rourke with the New Haven Medical Group. [Pause] I am not available to take your call right now. [Pause] If you're a new patient, leave me a message. [Pause] If you're an old patient, please dial the hospital. [Pause] Thank you.
Website: https://community.verizon.com/t5/My-Verizon/I-want-to-use-standard-voicemail-not-visual-voicemail/td-p/1063479
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
For instance, you can end your voice message posing a fun fact question such as, “if you drill a hole in the earth from top to the bottom and jump in, how long will it take to reach the bottom?” Let the caller know that if they answer correctly (i.e. Leave your message at the tone. Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending. Professional voicemail greetings for work should be informative. The first message the customer hears should have the company’s name so they can be sure they’ve reached the right number. Be courteous and informative. You’ve reached the voicemail of [YOUR NAME] in [DEPARTMENT]. I am out of the office today, [DATE], and will return [DATE]. For immediate assistance, contact [CO-WORKER NAME] at [PHONE NUMBER and EXTENSION]. For all other matters, please leave a detailed message. 1. Please leave your name, number, and a brief message, and I’ll return your call as soon as possible. 2. I’m sorry, but I’m momentarily tied up. Please leave your name and number, and. Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message. 7 tips for engaging your customers and prospects with professional voicemail greetings. 1. Keep professional voicemail greetings brief but useful.. Convey whatever. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any. No, you stop yelling at me. Oh, you’re yelling alright you know what, I’m hanging up yes, I am. (Beep) — brit. I’m glad ya called, but I’m not home, but I’ll be back before too long. You gotta. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message. Here are Best witty voice mail greetings ideas: My. Voicemails can give an important message or inform the caller about the receiver’s status. Thus, it is important for you to be clear while recording such messages. Here are a few examples of voicemail greetings to get an idea about appropriate messages. Funny Humorous voicemail greetings for your amusement and use. Professional Voicemail messages that you can use in an office or business setting. Short Voicemail greetings that.
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
8. Coco. Coco can be called the analog of many messengers, which has the function of voice mail. Its interface resembles WhatsApp, and the functionality is similar to a more popular competitor.
34. Howdy, right here’s [your name]. I’m at this time out of the situation of job celebrating [X holiday]. I’ll be aid on [X date], so toddle away a hasty message and I’ll be go to approach your name after I receive aid. Hold a cheerful [holiday]!
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38. Thanks for calling [company name]. We’re unable to expend your name true now, but toddle away your details and we’ll name you true aid.
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Website: https://www.marketingmessages.com/media/Sample-Voice-Prompts-For-Healthcare.pdf
Just NowThe right business voicemail greeting also helps small-business owners stay on top of every customer interaction, present a professional appearance, and stay organized. What to say in your business voicemail greeting. Your voicemail greeting needs to provide customers with important information about your business.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
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3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
48. Howdy, you’ve reached [name] at [company name]. To verify that you just aid with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please toddle away your title, phone quantity, and a message, and I’ll receive aid to you as rapidly as I will.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
35. Howdy, we’re wishing you all a cheerful [X holiday]. Our situation of job is at this time closed so our workers can celebrate with their relations. Please toddle away your title, quantity, and explanation for calling and a member of our team will return your name after we reopen on [X date].
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“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
Greetings can be changed using any telephone, or from the Personal Communications Assistant using a desktop computer; However, departmental mailboxes and those assigned to labs and general spaces must be updated using a telephone.
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
Log into the system:Using your UB phone:Press the line keyPress the Messages buttonEnter your UB phone PIN
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
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10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
44. Howdy, you’ve reached [X department] at [X company]. Our team is at this time out of the situation of job, but we’ll be cheerful to enable you to after we return. Flow away a hasty message that entails a callback quantity and a team member will reach out within one trade day.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Monday—to do items in your organizer If you have voice mail waiting, this is a good time to listen to it and transcribe any messages.