We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
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This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
5. Voicemail Greetings for after Business Hours. 15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours].
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
2. What to Say in a Voicemail Message. When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message.
Are your voicemail greetings long and labored? Do they accurately address callers’ needs or just ramble in hopes of hitting the right point? Do they follow the same principles you’d use when writing effective emails?
1.) Welcome to John Doe. Unfortunately, there is no one in the office right now or your are calling outside of business hours. Please leave a message or send an email to [email protected]. Many thanks for your call.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
7.) Welcome to John Doe DE, your specialist for sample products. If you want to place an order then please use the ordering process in our online shop www.johndoe.de - We look forward to your order. For all other questions, please contact our service department via email at [email protected] - we will get back to you as soon as possible. Thank you for your call.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now.
By following this walkthrough, you’ll have your voicemail set up in no time. All you’ll need is your iPhone and a few spare minutes. Begin by tapping the Phone icon that is located on the home screen. Next, you’re going to touch the Voicemail tab that is located at the bottom right of your iPhone screen.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
Ooma Basic – Home Phone Plan. Ooma Basic comes with all of the features you’d expect, and even some you wouldn’t expect, like initiating calls with Amazon Alexa. Phone service – $0.00/mo*. Ooma Telo White –. $99.99. SHIPPING – FREE. RISK-FREE 30-DAY RETURN.
33. Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call you back as soon as possible. You can also send me an email at [your email]. Thank you, and have a nice day.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.