29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Your voicemail message should ideally answer all of the following requirements: Brief -- nothing bores callers as much (or makes them hang up as often) as long voicemail messages Informative -- if it's your professional voicemail, say your name, business, and if necessary, department.
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4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
9. After Hours. Creating a separate greeting for closing time can be useful for both you and the client. For an after-hours greeting, say: “Thank you for calling (Business Entity).
Education Details: General voicemail greeting: used as the default voicemail greeting if no other greeting type is set. Internal voicemail greeting: used to greet people who call your department from within your own company (i.e. from another extension).Generally, this is only applicable to very large companies. External voicemail greeting: played for people who call from outside …
At our recording studios, we specialise in providing high-quality audio across all media for businesses operating in New Zealand & Australia.
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
Get the full lesson and join the discussion at https://www.speakconfidentenglish.com/voicemail-in-english/. This is where you can share and get feedback from me..
7. IVR Script for Holiday Closure. What happens when customers call you during holidays? There's no human agent to attend to them or inform them about the holiday closure.
“Hi. You have reached (name of the business). We are closed currently. Our hours of operation are (time) (days). Please leave your message with your name and contact number and we’ll return your call as soon as we open. You can leave your message after the tone or press the (number key) for any other options. Thanks for calling (name of the business).”
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
4. HulloMail. HulloMail offers advanced voicemail services with its simple and easy to use mobile app. With this app’s premium features, you can handle your voicemails smoothly and efficiently.
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If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
Your voicemail greeting is the ideal place to give potential customers a sense of who you are.