Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
You can operate your answering system from a remote location using any touch-tone telephone or the handset if it allows that capability. You can check, play, or delete messages, even record a new greeting message when you are away from home. Additionally, you can turn On or Off your answering system from a remote location depending on model.
Communicate the same information to a group of people at once. This feature only works with other CenturyLink voicemail users, so you'll need to ask the others in your group if they also have this service.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?…long pause and beep sound.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Website: https://theawesomedaily.com/funny-ways-to-answer-the-phone-hello-we-have-plenty/
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.