Joe and Serena Toro win the door prize for honesty. For several years after their youngest child went off to college, the Toro tape said: "You have reached the empty nest of Joe and Serena Toro. We can't take your call right now because we are celebrating our freedom. Please leave a message."
"If you are a burglar, then we're at home cleaning our weapons and can't come to the phone. Otherwise, we probably aren't home and it's safe to leave us a message."
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Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
To best assist your callers and effectively route their calls, you will need to classify your call types.
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
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After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future. Take a few minutes to gather your thoughts, even jot down a few notes, and practice before you record. Before you start recording, turn off anything in the background that might cause noise. This will ensure your voice is clear and easy to understand. While clever greetings can be fun, it's worth taking a moment to think about the range of potential callers who may be leaving you voicemail. Consider the tone and image you want to project. Don't worry! If you don't like your recording, you can erase it and re-record as many times as you'd like.
Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
Hi. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn't lend me enough money. If you are my friends, you owe me money. If you are a female, don't worry, I have plenty of money.
I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
I personally don't like voicemail. I don't check messages because my phone identifies missed calls. I know who these people are and why they are calling. I don't want to spend (waste)time hearing nothing of importance. I have left messages saying
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.