That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
You have reached xxx-xxxx. We picked this machine up at a garage sale in “as-is” condition. You can try to leave a message on it, but we are not sure it will be recorded. If we don’t return your call, it means the machine did not work.
Friends and colleagues speak to each using first names only. So do people of authority. They do not call each other and leave voicemail messages asking for Mister, Miss, or Mrs. Therefore, when you call a person you want to do business with and you leave a voicemail message, refer to them by their first name only. Don't say mister, miss, or misses. Don't say their last name. Begin your voicemail message by saying only "hi/hello" followed by the person's first name. Or, you can even forget the "hi/hello" and just say the person's first name. That is how you show confidence and authority and separate yourself from weak salespeople.
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Here, the oncologist is busy consulting a patient, but he/she leaves ways for the callers to fulfill their needs right away. A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greeting script example.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
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In order to maintain excellent communication standards during this time, please utilize the following templates that were designed to ensure our students, internal service providers and members of our community receive consistent and clear information regarding modified service delivery.
"Look, I've had a really bad day. Yesterday too. And tomorrow doesn't look nearly as good. But, uh, if you want, go ahead and say a few words after the gunshot."
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
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2. Hello, you have reached the office of [your name]; I will be out of my office starting on [date] and will be returning on [date]. You can call me when I return or leave a brief message. If this is an emergency I can be reached on my cell, which is [your number].
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
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