A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
10. Escape the Voicemail Box Option. You have reached the voicemail of [person’s name]. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message.
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Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
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Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
Over 1,000 pre-licensed on hold music tracks available to complement your professional phone messages!
Use the following short voicemail greetings to get to the point quickly and invite them to leave a message. 6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief …
Rewind to hear something again by pressing 1. Press 11 (or 1 twice) to rewind to the beginning of a message, 33 (or 3 twice) to skip to the end.
LEVEL 6, BRILLIANT SOLITAIRE, SCHEME No 78 PART 2, VIJAYNAGAR, INDORE (M.P.) – 452010 IN P: +91 731 6725516 | M: [email protected]
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”