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15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
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The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.
Hello. You have reached Erin Klineman, Marketing Manager for Stone & Associates. I am currently out of the office attending a conference until August 4th. I will be checking messages daily, however, if you need immediate assistance, please contact Marketing Specialist, Michael Kim at extension 240. Otherwise, please leave a message, and I will call you back at my earliest opportunity.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
Thank you for your patience and understanding during this time. I will respond as soon as possible.
These business answering messages can be edited to fit any type of business. It is important to anticipate what your callers may want to know even if the callers are not able to get anyone on the phone. It's always a good idea to let callers know exactly when their calls may be returned and to list the operating hours.
3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
If you know the extension of the person you wish to reach, please enter it now." "To speak with the operator, press 0 at any time." "For Sales, press 1." "For Technical Support, press 2." "For Billing, press 3." "For information about our company, press 4." "To leave us a message, press 5." "Or to repeat these options, press 6."
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Give The Caller Instructions: Instruct the callers what topics you want them to leave voicemails for, and what topics you want them to call back for during office hours.
Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Be unique in your voicemail greetings, add a human touch when creating the message.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
The machine answering this message is connected to a 5000 volt power supply, and a relay which is wired to this small kitten. (Sound of a kitten meowing.) If you hang up before you leave a message, it will complete the circuit and fry the kitty. The choice is YOURS! The President is not in his office at this time.
And you’re done! Your CenturyLink voicemail is now set up. Whenever you have an unheard message, you'll hear a stuttered dial tone when you pick up your home phone.