For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
When you’re recording an answering machine greeting for your home, or a voicemail greeting, some people like to keep it funny and light. They may record a message together, have one of their young children record, play silly music in the background or create some kind of a joke. While it’s fine to be funny, especially on a home recording, you should probably avoid being crude, particularly if you think children may be calling your home. Telemarketers may use any information given in an answering machine greeting.
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Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
For our virtual receptionists, answering the phone is a chance to show off our super-friendly stuff. A company’s greeting plays a key part in making an impeccable impression on a caller, and we love helping new clients craft greetings that wow! Without further ado, here are three Ruby-approved elements to use when answering the phone: A greeting.
Hi, thanks for calling the residence of the Jennings Family. As you can tell, no one’s home to answer your call, but just leave your name, number and message and we’ll get back as soon as we can. Thanks
If you want to leave your name and just a message, press star, press 6, ask for extension 4443, then leave your name and message. If you want to leave your number and the time you called, please press star twice, spin in a circle, press 1 twice, …
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
2.) Bienvenue chez John Doe. Malheureusement, vous appelez en dehors des heures de bureau. Personnellement, vous pouvez appeler du lundi au vendredi de 8h à 18h et le samedi de 9h à 16h. Laissez un message ou envoyez-nous un email sur : [email protected]. Nous vous recontacterons dès que nous le pourrons. Merci.
8. Funny Voicemail Greetings. If we don't return your call, it means the machine did not work. I'm David's answering machine. What are you? Hi, this is John's answering machine.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Hello. You have reached Erin Klineman, Marketing Manager for Stone & Associates. I am currently out of the office attending a conference until August 4th. I will be checking messages daily, however, if you need immediate assistance, please contact Marketing Specialist, Michael Kim at extension 240. Otherwise, please leave a message, and I will call you back at my earliest opportunity.
Karyn-Ruth Crawley, of Centreville, nominated the following message, which you'll hear on her home machine: "We're sorry, but all of our operators are unusually busy. But if you'll leave your name, number and a brief message, your call will be answered in the order it was received."
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com