From Burke, an exercise in antisocial oddness: "You have reached the live psychic hot line. We know who you are and why you are calling, so at the beep, hang up."
Karyn-Ruth Crawley, of Centreville, nominated the following message, which you'll hear on her home machine: "We're sorry, but all of our operators are unusually busy. But if you'll leave your name, number and a brief message, your call will be answered in the order it was received."
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Sound benign and businesslike? That's the whole idea. As Karyn-Ruth explains it, "Bill collectors, the IRS, sales personnel, obscene callers and other obnoxious people think they have reached a business, and therefore the wrong number, and hang up."
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
The reason being it can either push your prospects away from you or retain them for longer.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
You’ve reached the (name) family. We can’t answer your call right now. So why don’t you leave your name, age, sex, height, weight, phone number, a short message, your social security number, credit card number, how many kids you have, your mother’s maiden name, along with the date and time you called us. And if you’ve survived this message and are still listening, your message better be important.
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25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
Save time with Call Return. Press 88 after listening to a message to automatically dial the number of the person who called. (This feature will not work if the caller has Caller ID Blocking.) Reply to or forward messages
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.