As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
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For office or work purposes, formal greetings are appropriate. That doesn’t mean you need to sound tired or boring and speak in a flat voice. Why not try something different and get motivated by the following greetings?
Explain Your Return Call Policy: In your after hours message for the medical office, be sure to state your return call policy for voicemail response. By giving callers an estimate of when they can expect a return call from someone in your office, you can eliminate multiple phone calls from the caller, as well as reduce work for your staff members.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Our video covers just one voicemail greeting example. There are 1000 different ways to do this. As explained above, we have carefully chosen this script for non-native English speakers. We’ve chosen it because the words chosen are likely to be easy for most non-native speakers to pronounce. So in our experience, this is the best voicemail greeting script! make sure you use the correct word stress in the multi-syllable words in your voicemail greeting.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
You message should convey the same courtesy to your callers as a person would who is speaking to someone in your office. Saying things like "thank you for calling" and "have a nice day", in addition to watching your tone of voice, will help you to represent your office in a compassionate and professional manner.
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
7. I can’t come to the phone right now because I’m down in the basement printing up a fresh new batch of twenty-dollar bills. If you need any money, or if you just want to check out my handiwork, please leave your name, number, and how much cash you need after the tone.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.