Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
You've reached 737-0275. At the sound of the tone, telephone solicitors will be shot.
Should you need any further assistance with after hour patient services, please do not hesitate to contact us.
10. 25 Professional Voicemail Greetings to Help You Record the Perfect One. If you have a wrong number, push 3 on your touchtone phone now. All of this button pushing doesn't do anything, but it is a good way to work off anger, and it makes us feel like we have a big time phone system.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
To best assist your callers and effectively route their calls, you will need to classify your call types.
3.) Bienvenido/a a John Doe. En estos momentos no podemos atender su llamada o nos está llamando fuera de nuestro horario de oficina. Por favor, déjenos un mensaje con su nombre y número de teléfono, le devolveremos la llamada lo antes posible. Gracias y hasta pronto.
Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. ...Hi. I'm probably home, I'm just avoiding someone I don't like. ...Hi. ...Hello! ...A is for academics, B is for beer. ...Hi. ...Hi! ...This is not an answering machine - this is a telepathic thought-recording device. ...Hello, you are talking to a machine. ...
"You have reached the CPX-2000 Voice Blackmail System. Your voice patterns are now being digitally encoded and stored for later use. Once this is done, our computers will be able to use the sound of *your* voice for literally thousands of illegal and immoral purposes. There is no charge for this initial consultation. However our staff of professional extortionists will contact you in the near future to further explain the benefits of our service, and to arrange for your schedule of payment. Remember to speak clearly at the sound of the tone. Thank you."
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
-You have reached the voice mailbox of (your name). If you’re a hot chick/guy, you may leave a message at the tone. If your one of (your name)’s friends, you may also leave a message at the tone. If you’re not hot and not one of (your name)’s friends, call back when you are.