3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.

Press 3 to skip PIN entry when accessing messages from home. You will still need to enter your password if you check messages away from home. Turn on Skip PIN. Press 1 to change your PIN.
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back: Say the person's first name ONLY. Say your first name only followed by your company name. Keep your voicemail brief and urgent. Leave a reference name of a person and company you've worked with. How do you answer the phone professionally? Promptly answer calls. The average ring takes 6 seconds. Be warm and welcoming. Introduce yourself and your business. Speak clearly. Do not use slang or buzz words. Ask before you put people on hold. Don't just put calls through. Be prepared for your calls. How do you greet a client over the phone? Answer your phone with a "Hello" if you don't know who it is. Greet the caller by name if you know them. Use informal language with family and close friends. Introduce yourself by name when you call someone else.