5. Offering the Operator First. You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0.
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Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Packages start at $50 for studio-quality, professional phone greetings, prompts & messages on hold.
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25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
2. What to Say in a Voicemail Message. When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message.
Here's the problem with recording elaborate joke messages on your answering machine: Your answering machine will become more popular than the person who owns it. Friends would tell total strangers to call my number and listen to the new goofy message. They would become disappointed if I actually answered the call first. I would have to hang up and let the machine pick up just for other people's entertainment. Dozens of people were finally calling my home phone, but few of them wanted to talk to me personally.
If you are recording a voicemail message for business, be sure you include your name and your company's name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. You will also want to make sure to give callers the option to speak to someone who is currently available, an operator or other representative, by pressing a certain key (check with IT personnel to see what this might be).
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
When recording a personalized voicemail greeting on your office phone your greeting should?
When you’re recording an answering machine greeting for your home, or a voicemail greeting, some people like to keep it funny and light. They may record a message together, have one of their young children record, play silly music in the background or create some kind of a joke. While it’s fine to be funny, especially on a home recording, you should probably avoid being crude, particularly if you think children may be calling your home. Telemarketers may use any information given in an answering machine greeting.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
Explain Your Return Call Policy: In your after hours message for the medical office, be sure to state your return call policy for voicemail response. By giving callers an estimate of when they can expect a return call from someone in your office, you can eliminate multiple phone calls from the caller, as well as reduce work for your staff members.