Friends and colleagues speak to each using first names only. So do people of authority. They do not call each other and leave voicemail messages asking for Mister, Miss, or Mrs. Therefore, when you call a person you want to do business with and you leave a voicemail message, refer to them by their first name only. Don't say mister, miss, or misses. Don't say their last name. Begin your voicemail message by saying only "hi/hello" followed by the person's first name. Or, you can even forget the "hi/hello" and just say the person's first name. That is how you show confidence and authority and separate yourself from weak salespeople.
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Cindy Hubbard and her 17-year-old son, Zach, have resolved the eternal telephone battle between adult and teenager with this message: "Hello, this is Zach's mom. He can't come to the phone right now, but leave a message, and I'll be sure he returns your call. Oh, and by the way, I live here, too."
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].