There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
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Written by Aja Frost @ajavuu
6. Prove your attentiveness to voicemail: “Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
Check for outages and troubleshoot problems with your home phone or internet service.
Press *98 from your home phone only. *98 message retrieval may not be available in all areas.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
For our virtual receptionists, answering the phone is a chance to show off our super-friendly stuff. A company’s greeting plays a key part in making an impeccable impression on a caller, and we love helping new clients craft greetings that wow! Without further ado, here are three Ruby-approved elements to use when answering the phone: A greeting.
Education Details: Our final sample voicemail greeting for business is the one to use when you want to discourage someone from leaving a message, for example, when you are fielding inquiries from job applicants. We hope that you have found these voicemail greetings for business informative, if not outright usable for your purposes!
When I was in my 20s, I had an answering machine with a 30 second outgoing message tape. I thought it would be fun to come up with all sorts of cute or funny messages for my friends to hear just before the beep. It got pretty elaborate sometimes, with celebrity impersonations and movie spoofs and other things. I didn't usually get many important phone calls anyway, so I didn't see any harm in being funny for the few people who did call.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
This service gives you one main mailbox plus three personal extensions so that different household members can receive private messages. Additional fees apply. For information, see the Extension Mailboxes user guide. Retrieve messages from another CenturyLink mailbox
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."