Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
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4. Give them a realistic expectation: “Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
3. Voicemail Greetings For Business. You’ve reached (insert company name.) All of our team members are busy at the moment, but someone will return your call within (insert timeframe) if you’ll be so kind as to leave your name, number, and a brief message.
Hi, this is (your name). I’m not available at the moment. Leave me your name, number, and reason for call after the beep. If this can’t wait, call my secretary at (her cell or desk number).
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
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Using humor is appropriate in some situations, but humor should be avoided in situations including serious businesses where reputations could be damaged or people could become upset. Both funny and sincere examples are included for a variety of options. These answering machine messages are the type that most people leave. These can be used for non-business or personal phones. Hi, you've reached ___-____. Please leave a message and I'll get back with you soon. Thanks. You know what to do. Thanks for calling. Just leave a message and we’ll get back with you. We’re sorry we can’t answer the phone right now, but we would love to get back with you as soon as we can. Just let us know what we can help you with and leave a number for us to get back with you soon. You've reached the voice mail of ______. I'm either away from my phone or talking with someone else. Leave me a message and I'll be happy to return your call. Hi. I must be away from my phone at the moment. Please leave me a message. I'll get back to you. These business answering messages can be edited to fit any type of business. It is important to anticipate what your callers may want to know even if the callers are not able to get anyone on the phone. It's always a good idea to let callers know exactly when their calls may be returned and to list the operating hours.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.
Hello, this is (your name). I’m sorry but you’ve reached my old number. Call me on (your new number) and I will try to take your call. If you can’t reach me there as well, leave me your name, number, and reason for call. Thank you.
Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-sample-scripts/