Choose one of these ways to access your mailbox, and follow the voice prompts you hear. Access to your voice mailbox away from home will always require PIN entry.
If you forget your PIN, call 800-669-7676, and the automated system will verify your identity and reset your password for you. If the system is unable to verify your identity, you will be transferred to a repair representative who will reset your PIN manually.
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
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We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
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Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
1. If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
Website: https://www.onsip.com/voip-resources/smb-tips/voicemail-greeting-scripts-for-doctor-law-and-dental-offices
4. Give them a realistic expectation: “Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
7. A Classic Hepburn Answering Greeting for Voicemails. Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].