Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone
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Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Any business answering machine greeting you use should also be customized and personal for your needs. If you have an emergency service, that a caller can activate through the press of a button for faster response, then you should indicate this in the message. It can also be helpful to remind callers of the information they need to provide in their message, such as their name, contact information, and reason for calling. You should also thank the caller for his or her call at the end of your message and indicate that you plan on returning the call as soon as possible. You might also Like Reminiscence February 8, 2014
A voice mailbox is typically associated with a telephone number. When the number is called, and the line is busy or not answered, the caller hears an outgoing Greeting recorded by you and is given instructions for leaving a message.
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8.) Bienvenido/a al Departamento de Atención al cliente de John Doe. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, deje un mensaje tras escuchar la señal con su nombre y número de teléfono. Le devolveremos la llamada tan pronto como sea posible. Le deseamos que tenga un buen día.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Our TIPP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us.
Website: https://www.marketingmessages.com/media/Sample-Voice-Prompts-For-Healthcare.pdf
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
From the main menu, select 2 to record and send a message directly to another CenturyLink mailbox without ringing their phone. Or, you can even record a message for someone in your household and send it to your own number. (Some limitations may apply depending upon customer phone facilities.) Enter the destination mailbox number or group number, then press # This is the phone number of the person you're sending to. If the person doesn't have CenturyLink voicemail, the system will tell you it can't deliver the message. Enter another destination mailbox number or group number, then press # or just press # Record your message after the tone, then press # Press # to send now, or press 1 to add a delivery option (e.g., 3 for Private, 2 for Urgent, 6 for delivery confirmation.) Shortcuts & time savers
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
Website: https://beyondthereceptiondesk.wordpress.com/2013/07/19/answer-machine-messages-get-it-right/