Use the following short voicemail greetings to get to the point quickly and invite them to leave a message. 6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief …
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
7. The Top 10 Best Answering Machine Messages. Now you say something. Hi, I'm not home right now but my answering machine is, so you can talk to it instead.
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
2 Invitation. Church voicemails should encourage and invite potential congregation members to the service. The voicemail may include the topic of the sermon and should clearly state, “Thank you for calling . We invite you to join us this .”. The voice tone should be pleasant and friendly. The entire message is the potential church member
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
After you listen to each message, the commands shown above in BLUE are available.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Tricia has a Literature degree from Sonoma State University and has been a frequent contributor for many years. She is especially passionate about reading and writing, although her other interests include medicine, art, film, history, politics, ethics, and religion. Tricia lives in Northern California and is currently working on her first novel. Tricia Christensen You might also Like Recommended anon347709 September 9, 2013
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
"John, this is Mark from Pinnacle. I've been working with Steve at JKY industries and It's urgent that I talk to you. You can reach me at 123 (pause 2 seconds) 456 (pause 1-2 second) 7890. That number again is 123.....456.....7890." Hangup.