If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
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Hi, we are not home at the moment. If you want to sell us something that we don’t actually need, start speaking now and hang up once it beeps. Everyone else, please speak after the beep and hang up once you’re done.
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
First, make a list of phone numbers for everyone in your group. You can store up to 15 different groups with up to 25 people in each group. Choose 4 for Group Lists, then press 1 to create a list. Number this list 11-25, then record a name for it and press #. Enter the phone numbers of your group members one at a time.
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
Jason is PCMag's how to content generator. He believes tech corporations are bad, but you might as well know how to use technology in everyday life. He is a Mac owner, Android user, dark mode advocate, and tech bargain hunter. Before joining PCMag, Jason was a technical writer, copywriter, and all-around freelancer covering baseball, comics, and more at various outlets. When not writing and editing, he is either reading comic books, playing his Nintendo Switch, hanging out with his wife and two cats, or some combination of the three. Read the latest from Jason Cohen How to Use Widgets in Windows 11 How to Enable Dark Mode on Your Browser Windows 11's Taskbar Puts App Icons Front and Center: Here's How to Customize It These Websites Suffered the Most Outages Over the Past Year How to Use Bluetooth Headphones With the Nintendo Switch More from Jason Cohen facebook twitter flipboard google instagram pinterest
Education Details: A business greeting is a formal greeting either in a letter or through an email from a business perspective. Business greetings often directly address the recipient by name or outline the reason for the message. They offer recipients a clear idea of who reached out to them and why to encourage them to continue reading the body of the message.
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
Your voicemail message should ideally answer all of the following requirements: Brief -- nothing bores callers as much (or makes them hang up as often) as long voicemail messages Informative -- if it's your professional voicemail, say your name, business, and if necessary, department.
"You're growing tired. Your eyelids are getting heavy. You feel very sleepy now. You are gradually losing your willpower and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to leave your name, number, and a message."
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
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14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"