Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
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Hello, this is (your name). I’m sorry but you’ve reached my old number. Call me on (your new number) and I will try to take your call. If you can’t reach me there as well, leave me your name, number, and reason for call. Thank you.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
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1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.
Press 8 to send a reply message directly back to the person who called you. Let's say it's late at night and you don't want to ring the person's phone. Maybe you just don't want to talk right now, but you still want to answer their message. Just press 8 to automatically leave a reply message in that person's voicemail.
9. Outgoing Message with Samuel L. Jackson Treatment. Stephen Colbert asked Samuel L. Jackson to record his infamous voice on his outgoing message recording.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
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A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
Education Details: Voicemail Greeting. Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. 10. Escape the Voicemail Box Option. You have reached the voicemail of [person’s name].
Personal Greeting. A Personal greeting is a longer individual message recorded by the user and several variations are available depending on the context of the call. The options are a Personal After Hours greeting, a Personal Busy greeting, a Personal Internal greeting, a Personal External greeting. How do you end a voicemail greeting?
A voicemail greeting script for an individual lawyer should be brief and encourage face-to-face meetings over phone tag. This allows you to interact with your client directly, and if you're a defense lawyer, it could keep your client from saying incriminating things over the phone. This is …