Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
When I was in my 20s, I had an answering machine with a 30 second outgoing message tape. I thought it would be fun to come up with all sorts of cute or funny messages for my friends to hear just before the beep. It got pretty elaborate sometimes, with celebrity impersonations and movie spoofs and other things. I didn't usually get many important phone calls anyway, so I didn't see any harm in being funny for the few people who did call.
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
You might call this one Current Events Run Wild: "Hey, this is Sally. I can't come to the phone right now. Kato and I are at McDonald's."
You readers didn't disappoint. I asked for the most clever phone answering machine messages in all creation (or at least in all of Beltwayland). I thought these were the best:
"Hi. I'm screening my calls right now because there are some people I don't want to talk to. So, leave a message after the beep and I'll get back to you as long as you're not one of them."
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3. Language Options. Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.)
Therefore, as a rule of thumb, it has been advised that business professionals should return calls within 24 hours. If for any reason a prompt callback is not possible, for instance, if it is known that the call may be lengthy and the individual does not have time to talk until another day or so, they should still leave a brief voicemail message to acknowledge receipt of the call and advise when they anticipate being able to have the discussion. Additionally, voicemail messages should be checked at least once a day, if not more.
All medical offices and clinics have the unfortunate experience of dealing with an overwhelming number of voicemails, and managing the information can be challenging!
Voicemail is a voice message that a caller leaves when the person called is absent or is busy with another conversation.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
We live and work in a fast moving, global business world and first impressions are lasting impressions. Make them count.
Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
Hi there! You’ve reached the sewer on the next street. I can’t get to the phone right now, but if you take a wee walk, I’ll be at the sewer grate with the red balloon…floating. Please feel free to join me.