Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
To best assist your callers and effectively route their calls, you will need to classify your call types.
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Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
“Hello! You've reached the voicemail of [your name], [your job title]. I'm currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I'll be sure to get back to you as soon as I'm available.”
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
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Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
10.) Olá e bem-vindo para John Doe. Por motivos técnicos, não podemos atender a sua chamada no momento. Obrigado por sua compreensão. Estamos trabalhando em uma solução. Se você quiser, você pode deixar uma mensagem em nosso site www.johndoe.de = Obrigado e até breve.
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While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
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Due to the COVID-19 pandemic, the [insert office name] is currently operating remotely. We are retrieving voice messages on an hourly basis between 8:30 a.m. and 4:30 p.m, Monday through Friday. We invite you to leave your name and number so that we can respond to your call and will do so as soon as we are able.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
Education Details: Professional Greetings . When to use a professional greeting: If you don't know the person well, it is best to use Mr., Ms., or Dr. as an appropriate business letter salutation. If you have any doubts about which greeting you should use, err on the side of caution and use the more formal style of address.
Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts