Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
5. Catch their attention: “Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list.
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Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
-You have reached the voice mailbox of (your name). If you’re a hot chick/guy, you may leave a message at the tone. If your one of (your name)’s friends, you may also leave a message at the tone. If you’re not hot and not one of (your name)’s friends, call back when you are.
Hi, thanks for calling the residence of the Jennings Family. As you can tell, no one’s home to answer your call, but just leave your name, number and message and we’ll get back as soon as we can. Thanks
For sheer directness, this is my favorite: "Leave me a message at the sound of the tone. Then hang up and go away and leave me alone."
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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
1. If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script
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Not in a chatty mood? Here's how to go directly to voicemail or send a voice message.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
From the main menu, select 4 (Mailbox Options), then press 2 (Hands Free and Time Saver Options).