12.) Bem-vindo a John Doe. Você pode nos contatar de segunda a sexta das 08:00 ao Meio dia e meio e das 13:00 às 16:30 horas. Nós não podemos atender a sua ligação no momento. Por favor, deixe uma mensagem com seu nome e número de telefone e nós ligaremos volta o mais rápido possível. Em caso de urgência, favor ligar para o número 0821 91039- 1211. Muito obrigado.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back: Say the person's first name ONLY. Say your first name only followed by your company name. Keep your voicemail brief and urgent. Leave a reference name of a person and company you've worked with. How do you answer the phone professionally? Promptly answer calls. The average ring takes 6 seconds. Be warm and welcoming. Introduce yourself and your business. Speak clearly. Do not use slang or buzz words. Ask before you put people on hold. Don't just put calls through. Be prepared for your calls. How do you greet a client over the phone? Answer your phone with a "Hello" if you don't know who it is. Greet the caller by name if you know them. Use informal language with family and close friends. Introduce yourself by name when you call someone else.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
You can operate your answering system from a remote location using any touch-tone telephone or the handset if it allows that capability. You can check, play, or delete messages, even record a new greeting message when you are away from home. Additionally, you can turn On or Off your answering system from a remote location depending on model.
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
You may additionally want to bear in mind that people might be calling you from their cellphones, and a long message can use up someone’s valuable cellphone minutes. Some voicemail systems have the option of pressing a key like the pound key to immediately start recording a message; you may want to consider the funny or long message only if you have this option available to callers. Another point of consideration when recording an answering machine greeting is who is likely to call. If you’re job hunting, for instance, you may want to drop the funny salutation for a while, and use a more standard and businesslike greeting, unless you’re applying for jobs as a comic. Is Amazon actually giving you the best price? This little known plugin reveals the answer. Some answering machines utilize cassette tapes.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
Press 3 (Voicemail Preferences) and then press 1 to turn date and time on and off. Turn off the date and time so you don't hear them automatically. When you do need to know, you can press 5 during or after the message. Send group messages
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.