Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
Selection of pre-recorded phone greetings and on hold messages: In order to select your desired phone message, please follow steps 1,2 and 3 in order . Our pre-recorded message packages are available in all common audio formats (mp3 / wave / alaw / ulaw / 16bit / 18bit).
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Leave me a message, and if I don’t call back, it’s you. Hello, you have reached the number you have dialed. Please leave a message after the beep. Hi, this is [ your name ]. I’m sorry, I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Education Details: Voicemail Greeting. Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. 10. Escape the Voicemail Box Option. You have reached the voicemail of [person’s name].
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
To set up your voicemail, call the access number from your welcome letter or try #55, *68, or *98. If you don't have a welcome letter, contact us to get your access number.
Due to the COVID-19 pandemic, I am currently operating remotely and am not checking this voicemail. Please email me at [insert your email address].
Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
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If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
Friendly Voicemail Greeting Example. Hello, this is [your name] at [X company]. I am currently unavailable. My office hours are Monday through Friday, from 9 am to 5 pm. Please leave me a message with your name and phone number and I’ll get back to you within [one, two, three] business day[s]. Have a wonderful day.