The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
Website: https://www.holdcom.com/script-samples/voicemail-greeting-sample-scripts/
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back: Say the person's first name ONLY. Say your first name only followed by your company name. Keep your voicemail brief and urgent. Leave a reference name of a person and company you've worked with. How do you answer the phone professionally? Promptly answer calls. The average ring takes 6 seconds. Be warm and welcoming. Introduce yourself and your business. Speak clearly. Do not use slang or buzz words. Ask before you put people on hold. Don't just put calls through. Be prepared for your calls. How do you greet a client over the phone? Answer your phone with a "Hello" if you don't know who it is. Greet the caller by name if you know them. Use informal language with family and close friends. Introduce yourself by name when you call someone else.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
9.) Benvenuti alla John Doe. Siamo spiacenti, ma nessuno è in ufficio al momento. Si prega di lasciare il vostro nome e numero di telefono dopo il segnale. Vi richiameremo al più presto possibile.
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
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7.) Welcome to John Doe DE, your specialist for sample products. If you want to place an order then please use the ordering process in our online shop www.johndoe.de - We look forward to your order. For all other questions, please contact our service department via email at [email protected] - we will get back to you as soon as possible. Thank you for your call.
Explain Your Return Call Policy: In your after hours message for the medical office, be sure to state your return call policy for voicemail response. By giving callers an estimate of when they can expect a return call from someone in your office, you can eliminate multiple phone calls from the caller, as well as reduce work for your staff members.
3.) Welcome to John Doe. Currently we can not answer your call personally, or you are calling us outside of business hours. Please leave us a message with your name and telephone number - we will call you back as soon as possible. Thank you and good bye.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.