This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
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Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
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You might call this one Current Events Run Wild: "Hey, this is Sally. I can't come to the phone right now. Kato and I are at McDonald's."
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you’re looking for is a balance between the two. Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
Standard greeting with your name: "At the tone, please record your message to [name]."
The right way to leave your phone number is to start saying your phone number with your area code and then take a 2-3 second pause while the person listening to your voicemail message gets a pen and paper. Then, continue with the next 3 digits, make another 2 second pause, and then say the last 4 digits. Then, slowly repeat your phone number again.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script
Education Details: The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times …
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
Voicemail is a wondrous invention that can truly define ‘godsend’. It gives you the option of keeping annoying people at bay, without being outright rude. It only seems fair then, to return the favor by spicing up your voicemail greeting.
Custom Voicemail Greetings: Our pre-recorded on hold messages are available in 9 languages spoken by native speakers. We custom produce highest quality voicemail messages, IVR messages, on hold messages and announcements based on your individual scripts in multiple languages. We are looking forward to your call.
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
Hi, we are not home at the moment. If you want to sell us something that we don’t actually need, start speaking now and hang up once it beeps. Everyone else, please speak after the beep and hang up once you’re done.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.