Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
Le Limo, a limousine service, recently called Holdcom requesting an update for a personal voicemail message. The client told us that management was sending out an email to all of their drivers, advising them to order a cell phone greeting from our online audio production store. Having a cell phone greeting or voice message spoken by an articulate, professional voice talent will facilitate scheduling between driver and client.
We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.
https://www.talkdesk.com/resources/webinars/ Is your business putting its best foot forward? Here are 9 professional phone greetings and voicemail to use to be more clear, concise and professional when communication with your customers. Best used for customer service and customer support teams. 2 Likes Statistics Notes About Support Terms Privacy Copyright English © 2021 SlideShare from Scribd English Español Português Français Deutsch Facebook Twitter LinkedIn You just clipped your first slide! Clipping is a handy way to collect important slides you want to go back to later. Now customize the name of a clipboard to store your clips. Sign up for a Scribd 30 day free trial to download this document plus get access to the world’s largest digital library. Wait! Exclusive 60 day trial to the world's largest digital library. The SlideShare family just got bigger. You now have unlimited* access to books, audiobooks, magazines, and more from Scribd.
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
Here’s another funny one for those times you really want to lighten the business mood:
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
Answer phone messages are great when then work – and can be frustrating for patients/customers when they don’t. Not having the correct message on your phone can often lead to misunderstanding and often can cause unnecessary added work pressure on others. Answer phones are great when they work properly.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
Thank you for your message. I am away from the office leading a workshop Dec. 1–4. I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent messages as high importance). However, if you need immediate assistance, please contact Johnny Woo at [email protected] or 465-555-1098.
Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message.