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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
If your smartphone processes the bulk of your daily business, where high profile clients interact with your voicemail, then you must present a professional image with clear instruction. This is why professionally produced voicemail greetings are not only useful, but necessary for the mobile office.
9. Casual and Formal Answering Machine Greetings - Take Your Pick - Social Mettle. They give to charity through the office and don't need their picture taken.
How's this for definite and sure-footed? "Hi. I'm glad you called. At least I think I'm glad you called. In fact, why don't you leave your name, and then I'll know for sure if I'm glad you called?"
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When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...
8. Advertise Holiday Sales. Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases.
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7. The Top 10 Best Answering Machine Messages. Now you say something. Hi, I'm not home right now but my answering machine is, so you can talk to it instead.
4. Liam Neeson Threatens and Delights Your Callers. Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
Traditional voicemail services once offered this feature, but visual voicemail (with a visual interface that lets you access messages directly) has mostly eliminated that possibility. If your phone does not have visual voicemail, and you have to call an inbox to hear your messages, you may still be able to use this feature.