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Education Details: Users and departments can customize their extensions with their choice of music, messages, and voicemail greetings. Keep your callers on the line with professionally recorded messages on hold. Keep callers engaged by answering frequently asked questions, such as business hours, locations, or directions.

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Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
3. Language Options. Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) .

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https://www.talkdesk.com/resources/webinars/ Is your business putting its best foot forward? Here are 9 professional phone greetings and voicemail to use to be more clear, concise and professional when communication with your customers. Best used for customer service and customer support teams. 2 Likes Statistics Notes About Support Terms Privacy Copyright English © 2021 SlideShare from Scribd English Español Português Français Deutsch Facebook Twitter LinkedIn You just clipped your first slide! Clipping is a handy way to collect important slides you want to go back to later. Now customize the name of a clipboard to store your clips. Sign up for a Scribd 30 day free trial to download this document plus get access to the world’s largest digital library. Wait! Exclusive 60 day trial to the world's largest digital library. The SlideShare family just got bigger. You now have unlimited* access to books, audiobooks, magazines, and more from Scribd.
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.

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Website: https://www.ruby.com/answering-the-phone-3-ways-to-make-your-companys-greeting-great/
Not in a chatty mood? Here's how to go directly to voicemail or send a voice message.

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Tap “Call Settings,” and then tap “Voicemail Settings.” Tap “Voicemail Number.” Type the voicemail number into the box or edit the existing voicemail number. Tap “OK” to save your changes. Google Voice. Google Voice is a popular offering that has been around for quite some time. HulloMail Smart Voicemail. Visual Voicemail Plus. InstaVoice. YouMail Robocall Blocker & Voicemail.

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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!

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    Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.

    All medical offices and clinics have the unfortunate experience of dealing with an overwhelming number of voicemails, and managing the information can be challenging!
    Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.

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    7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.

    Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
    The information you provide in your business answering machine greeting can vary depending on your specific needs, though some basic information is common. You should indicate the business that has been reached, including a specific name if you have a personal business number or extension. If the message is for general use, you might indicate that you are unavailable, though a message for use after business hours can provide the caller with regular business hours. You should not, however, use any language that could be taken to indicate that you are busy with a task that is more important than your caller.

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    8.) Bienvenido/a al Departamento de Atención al cliente de John Doe. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, deje un mensaje tras escuchar la señal con su nombre y número de teléfono. Le devolveremos la llamada tan pronto como sea posible. Le deseamos que tenga un buen día.

    Please contact us anytime to discuss your English speaking goals. You can call us on +61411295828, email us at [email protected] or message us with your questions using our chat widget.
    Always end with appreciation such as saying thank you. Another way you could end the call is to tell him you know he's busy but you'd appreciate a call back. Whichever way you choose to end your voicemail, make sure you smile as you say it. A mouth that is frowning has a different sound than a smiling mouth.

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    You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.

    Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact
    "Hello, this is Sally's microwave. Her answering machine just eloped with her tape deck, so I'm stuck with taking her calls. Say, if you want anything cooked while you leave your message, just hold it up to the phone.'

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Hi, you have reached (names) voicemail. If you want money or to sell us something, we a) gave at the office, b) already have it, or c) don’t want it. If you are a friend, trying to give us money or just want to talk, then leave a message or try my cell phone number. I don’t know who you are, and I don’t know what you want.

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Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.

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Whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over talent provide the missing element. General Mailbox – Claims Department – Personal – Holiday. 6 Rs for Professional Voicemail Greetings. 1. 1 of 17.

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Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts

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