Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
Hello, it’s obvious you have bad timing, because nobody is home. Please leave your name, telephone number, and a brief message in a voice similar to mine, and your call will be returned as soon as humanly possible.
3.) Welcome to John Doe. Currently we can not answer your call personally, or you are calling us outside of business hours. Please leave us a message with your name and telephone number - we will call you back as soon as possible. Thank you and good bye.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit.
Friendly Voicemail Greeting Example. Hello, this is [your name] at [X company]. I am currently unavailable. My office hours are Monday through Friday, from 9 am to 5 pm. Please leave me a message with your name and phone number and I’ll get back to you within [one, two, three] business day[s]. Have a wonderful day.
Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
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A mobile answering machine refers to a recording, either human or synthesized, that prompts a caller to leave a message for the person or place unable to answer. To compare, a landline answering machine acts to record sound. A cellular or mobile equivalent turns this sound into numerical data, which is then stored in a database potentially far away. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.