A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Hello. (pause) Say something!! Aren’t you gonna talk at all? Why aren’t you saying something? Oh, I forgot. I need to say beep…
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The Android operating system includes a native visual voicemail that lets you view voicemail messages in text form. If you have an older Android phone or if your service provider doesn’t offer visual voicemail, you can download a third-party app. Select Phone. Select Keypad. Press and hold the number 1. If your voicemail is not set up, select ADD NUMBER. Select Voicemail number. Enter the Voicemail number and select OK. Repeat steps 2-4 to check your voicemail.
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
8. Hi there. This is Joe speaking. I’m home right now, and in a moment I’ll have a decision to make. Leave your name and number and I’ll be thinking about it…
Here’s another funny one for those times you really want to lighten the business mood:
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
3.( مرحبا بكم في .JohnDoe حاليا لا يمكننا الرد شخصيا على مكالمتكم، من الممكن أنكم تتصلون بنا خارج ساعات العمل. يرجى ترك رسالة لنا مع اسمكم ورقم هاتفكم - سوف نتصل بكم مجددا في أقرب وقت ممكن. شكرا لكم و الى اللقاء.
12.) Benvenuti alla John Doe. Potete contattarci dal Lunedì al Venerdì dalle 8am alle 12.30pm e dall’1pm alle 4.30pm. Al momento non possiamo rispondere personalmente alla vostra chiamata. Si prega di lasciare un messaggio con il vostro nome e numero di telefono e vi richiameremo al più presto possibile. Per casi urgenti, potete raggiungerci al numero 0821 91039-1211. Grazie.
If you know your PIN and simply want to change it, dial *98 from your home phone and enter your PIN. Then, from the main menu, do the following: For security options, press 3 To change your PIN, press 1 Enter your new PIN (4-15 digits) To confirm, enter your new PIN again
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
It can be any number 4 to 15 digits long. Be sure to make note of your PIN, because you'll need it to access your messages in the future.
8. Advertise Holiday Sales. Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases.