12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
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You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported that most individuals do not mind leaving voicemail messages, but they can often become frustrated and disheartened when a business does not return their call in a timely manner or ignores the voicemail altogether.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
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Written by Aja Frost @ajavuu
Our male voice talent also has extensive experience in voice overs and a background in broadcasting. Known for his fresh and numerous voicing styles, he'll make sure that your messages or greetings are very much in line with the business branding.
-So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
Nov 11, 2019 - Explore maru's board "funny voicemail" on Pinterest. See more ideas about voicemail, funny, voicemail greeting.
Always end with appreciation such as saying thank you. Another way you could end the call is to tell him you know he's busy but you'd appreciate a call back. Whichever way you choose to end your voicemail, make sure you smile as you say it. A mouth that is frowning has a different sound than a smiling mouth.
More than 100 professional voice over artists available to record your phone greetings, prompts and messages on hold.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.