Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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Thank you for your message. I am away from the office leading a workshop Dec. 1–4. I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent messages as high importance). However, if you need immediate assistance, please contact Johnny Woo at [email protected] or 465-555-1098.
Any business answering machine greeting you use should also be customized and personal for your needs. If you have an emergency service, that a caller can activate through the press of a button for faster response, then you should indicate this in the message. It can also be helpful to remind callers of the information they need to provide in their message, such as their name, contact information, and reason for calling. You should also thank the caller for his or her call at the end of your message and indicate that you plan on returning the call as soon as possible. You might also Like Reminiscence February 8, 2014
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It can be any number 4 to 15 digits long. Be sure to make note of your PIN, because you'll need it to access your messages in the future.
Hi, this is (your name). I’m not available at the moment. Leave me your name, number, and reason for call after the beep. If this can’t wait, call my secretary at (her cell or desk number).
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
one of my biggest pet peeves is with businesses and their multi-layered voice response systems. after navigation through three or more levels of menu selecti
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88 Creative Answering Machine Messages. 1. Hi. Now you say something. 2. Hi, I'm not home right now but my answering machine is, so you can talk to it instead. Wait for the beep. 3. You know what I hate about answering machine messages? They go on and on, wasting your time.
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2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
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Some phone systems allow employees to specify a primary greeting and set secondary messages to cover absences or vacations. When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call.