For office or work purposes, formal greetings are appropriate. That doesn’t mean you need to sound tired or boring and speak in a flat voice. Why not try something different and get motivated by the following greetings?
For companies that are looking to replace their traditional Private Branch Exchange (PBX) system with a more cost-efficient and feature-rich phone system, one of the critical decisions they need to... Home Press | About | Contact | Advertise | Terms of Use | Privacy Policy Site Map
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Thank you for your message. I am away from the office leading a workshop Dec. 1–4. I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent messages as high importance). However, if you need immediate assistance, please contact Johnny Woo at [email protected] or 465-555-1098.
To best assist your callers and effectively route their calls, you will need to classify your call types.
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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
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Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
1. Funny Answering Greeting from Seinfeld. Back in 1997, Seinfeld’s character, George Costanza, attempts to avoid a breakup call from his girlfriend and we hear his comical outgoing machine recording.
35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.