3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
Nothing drives me crazier than a business answering machine message that is way too long. If all of this information is available on a website, then the message should include a line like "For more information about our company, please visit (website URL)". I think the hours of operation, a few lines about the importance of my phone call, and then a prompt to wait for the recording tone should be enough. AnswerMan February 7, 2014
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Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
The following scripts and text ideas can be used for almost any kind of Mobile Phone Message ( Voicemail ). You can switch the language of the text blocks by pressing the tab button. OUR TIP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
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Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
4. Product-Focused. Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3.
Donald G. Gould, of Northwest Washington, is nothing if not au courant. Here's his message: "Hello. You have reached {the phone number} in the nation's capital, a city now permanently on the Dole and where even the best periodontist cannot cure Gingrichitis. Please leave your message."
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
1. Hi! You have reached voicemail of (your name), (job title). I am currently away from my desk. Please leave your complete name, contact number and short message after beep and I will be sure to get back to you the time I am available. 2. Good morning. You have reached (company name or office name) of (name).
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Generic voicemail message. The person you're trying to reach cannot answer your phone right now. Please a message with your name and number after the beep. What should you say when leaving a voicemail message?