Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. For more information, please call 1-800-841-9000.
Standard delivery is 3-4 business days with 1-2 day rush voice recording available.
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
You can also use the Slydial app for iOS or Android. Create a free account with the service, then choose a contact through the app or manually enter a phone number. Once the app has connected the call, leave a voicemail, and hang up when you're finished.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
To turn the message notification on and off, from the main menu, select 4 (Mailbox Options) and then press 1 (Notification Options). Now follow prompts to turn the notifications on or off. If the new message indicator remains on after you've listened to your new messages, try turning the notification off and on several times and end with it set to on. Check your messages and access your mailbox
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
After you listen to each message, the commands shown above in BLUE are available.
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
Ideal for business PBX voicemail messages and after-hours Voice 2 Email service. Record custom messages to cover public holidays and temporary office closures.