When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Karyn-Ruth Crawley, of Centreville, nominated the following message, which you'll hear on her home machine: "We're sorry, but all of our operators are unusually busy. But if you'll leave your name, number and a brief message, your call will be answered in the order it was received."
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(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
We could be in, we could be out. You could leave us a message and later find out.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
In 1935, Willy Müller invented the world’s first automatic answering machine. It was a three-foot-tall machine popular with Orthodox Jews who were forbidden to answer the phone on the Sabbath. Then in 1960, the Ansafone, created by inventor Dr. Kazuo Hashimoto (Phonetel), was the first answering machine sold in the USA.
Your voicemail should be very specific. It should be short and urgent. Use word's like "need", "should", "must" , or "have to" to create a sense of urgency. For example, say something like, "We need to discuss..." or "We should talk about..."
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
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2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
Hi, this is (your name). I’m not available at the moment. Leave me your name, number, and reason for call after the beep. If this can’t wait, call my secretary at (her cell or desk number).
Greetings. You’ve reached the office of [Name]. I’m either out of the office or gone for the day. However, your call is extremely import to me, so I’d appreciate it if you’d leave your message, along with your contact information, at the sound of the beep. Thank you for your call.
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In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.