By asking for information such as full patient name, date of birth, and phone number, you can increase your chances of being able to successfully return a call, even if the message is difficult to decipher.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
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Hello, this is (your name). You’ve caught me in a bad time at the office. Why don’t you leave me your name, number, and a brief message, so I can get back to you. Thank you.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
"John, this is Mark from Pinnacle. I've been working with Steve at JKY industries and It's urgent that I talk to you. You can reach me at 123 (pause 2 seconds) 456 (pause 1-2 second) 7890. That number again is 123.....456.....7890." Hangup.
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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Thank you for your patience and understanding during this time. I will respond as soon as possible.
From Burke, an exercise in antisocial oddness: "You have reached the live psychic hot line. We know who you are and why you are calling, so at the beep, hang up."
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5) To keep this greeting, press Stop again. To delete it & try again, press Delete. Record Time sets the duration for recording the incoming messages. You have three record time options. The options "1 minute" or "4 minutes" set the duration for recording the incoming messages. "Announce only" answers the call but prevents the caller from leaving a message. 1) Simply move the "Record Time" switch to 1 or 4 is which found on the side of the base 2) Press skip & repeat or volume up & down arrows to get to desired record time.
Here are some tips from Holdcom's Client Relations team about voicemail messages for business:
The machine answering this message is connected to a 5000 volt power supply, and a relay which is wired to this small kitten. (Sound of a kitten meowing.) If you hang up before you leave a message, it will complete the circuit and fry the kitty. The choice is YOURS! The President is not in his office at this time.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."