Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
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Karyn-Ruth Crawley, of Centreville, nominated the following message, which you'll hear on her home machine: "We're sorry, but all of our operators are unusually busy. But if you'll leave your name, number and a brief message, your call will be answered in the order it was received."
Press 1 to turn autoplay on and off. When autoplay is turned on and you call to listen to your messages, the messages will immediately start playing. If autoplay is off, then you will be presented with the main menu options to select from (e.g., 1- listen, 2 - send).
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
You can also set a new PIN when you know your current PIN. Call your retrieval number from your home phone, enter your current PIN, then follow the system prompts to enter a new PIN.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
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Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
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