There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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After you listen to each message, the commands shown above in BLUE are available.
Funny voicemail messages are an excellent alternative for people that are looking for that unique touch for something that seems really mundane. If you’re having trouble coming up with your own then you can check out some of the funny voicemail messages below.
Website: http://allowe.com/laughs/book/88 Creative Answering Machine Messages.htm
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department. You've reached the Delivery Department of Wringley Furniture. All of our personnel are currently occupied on the floor. Please leave your contact information and we'll get back to you as soon as possible. Or email us at [email protected]. 4. Vacation Day Voicemail Greeting
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Thank you for your message. I am away from the office leading a workshop Dec. 1–4. I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent messages as high importance). However, if you need immediate assistance, please contact Johnny Woo at [email protected] or 465-555-1098.
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23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
You might call this one Current Events Run Wild: "Hey, this is Sally. I can't come to the phone right now. Kato and I are at McDonald's."
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
10.) Buongiorno, e benvenuti alla John Doe. Per motivi tecnici, non possiamo rispondere personalmente alla vostra chiamata. Ringraziamo per la vostra comprensione. Stiamo lavorando sodo per trovare una soluzione. Se volete, potete lasciare un messaggio sulla nostra homepage: www.johndoe.de – Grazie e arrivederci.