28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
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5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
5. Business Answering Service Messages. These business answering messages can be edited to fit any type of business. It is important to anticipate what your callers may want to know even if the callers are not able to get anyone on the phone.
8. Hi there. This is Joe speaking. I’m home right now, and in a moment I’ll have a decision to make. Leave your name and number and I’ll be thinking about it…
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
Education Details: The business voicemail messages and greeting are frequently changed to suit your specific type of business. It is good for the business owner to know exactly what the clients would like to hear if they do not get hold of a person on the phone. Operating hours should be clearly stipulated. Below is a sample of greetings and voicemail for
9.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, сейчас никого нет в офисе. Пожалуйста, оставьте ваше имя и номер телефона после сигнала. Мы вам перезвоним как можно скорее.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
8. Hi there. This is Joe speaking. I’m home right now, and in a moment I’ll have a decision to make. Leave your name and number and I’ll be thinking about it…
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
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Please leave me a message, and I will return your call upon my return. Thank you for calling. Hi, this is Jim Smith. I am currently out of town and will be returning on July 14. If you leave me a message that includes your name, telephone number and reason for calling, I will return your call when I get back. You have reached Jim Smith.
Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.