Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
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Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
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People may not want to give information about who lives in their home to unknown callers for a variety of reasons. This information may be used by telemarketers who could then ask for you by name when they call again, scammers who might do the same, or people who are not interested in your welfare. Women living alone for instance may use the “we” instead of “I” to suggest more people living in a house, and can even opt for using the machine generated message or computer generated “male voice” instead of their own voice to increase their security at home. For personal security reasons, you might want to avoid indication of children in the home, too, and you certainly shouldn’t mention that you’re on vacation.
Hi, you have reached (names) voicemail. If you want money or to sell us something, we a) gave at the office, b) already have it, or c) don’t want it. If you are a friend, trying to give us money or just want to talk, then leave a message or try my cell phone number. I don’t know who you are, and I don’t know what you want.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
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Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.