For phone greetings to be successful, they need to be: Crisp. A crisp, clear voice goes a long way. The message needs to be clearer than glass. No shuffling papers or dogs barking in the background. **Professional. **Your phone greeting needs to sound like you're a real company, not a random person answering their cell phone. Thought-out.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.

2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
8. Advertise Holiday Sales. Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases.